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    Your Questions, Answered!

    Watching the Summit:

    I filled out a registration form to join the event, now where do I go?

    Once you have filled out the registration form, you will receive an email with your personal "magic link." Use that link to enter the event and "attend" any session you wish. 


    How do I join a session?

    Once you've entered the event with your unique event link, there are two ways you can join sessions: 

    • During the event, live sessions will appear at the top in a "Live Now" banner. 
    • On the agenda page, select the session you wish to view and click the "Join Broadcast" button.


    What is the link to access an individual sessions?

    You can find all links to sessions on the event agenda: https://events.panoramaed.com/mtss-summit/agenda   


    I received an error message that there is already an assigned registration for my email.

    If you are receiving this error message, click “Looking for your ticket?” at the bottom of the event page. This will allow you to receive another confirmation email with your unique event link.


    Is it too late to register?

    No, you can absolutely still register on the day of the event, or even afterwards to watch the recordings on-demand. 



    During the Summit:

    How do I interact with the sessions?

    On the right side of the screen, there will be options for chat and when a poll is triggered by the speaker; a polling option! Feel free to interact as much as you’d like. 


    I can’t see the chat option.

    Make sure you are not in full screen mode and then click on session interaction. When prompted, you’ll be able to see chats, ask questions for the speaker, vote questions up for more visibility, and partake in polls.


    How do I get closed captioning on the Summit videos? 

    Captions will be available in the on-demand version of each session.


    How do I adjust the volume of the livestream / video? 

    In the lower LEFT corner of your video, use the slider to adjust the session’s volume

     


    After the Summit:

    Will recordings be available?

    Yes! You can view session recordings on-demand on this site after the event. You'll also receive an emails with a link to access them.


    Will I receive a certificate of attendance?

    Certificates of attendance and professional learning resources can be found on the Resources tab beginning February 9th, 2023.



    Tech: 

    Tech Check: Know Before You Go

    Please take 5 minutes today to make sure you’re ready to participate on February 9th! 

    Please join with a preferred Web Browser: 

    • Chrome, Firefox and Edge (Chrome is preferred)
    • Don't have Chrome? Download
    • Internet Explorer is Not Supported
    • No adblockers, VPN's, Ghost Extensions - please turn off your adblockers for the event if you have them enabled.


    If you plan on joining us via Mobile Device: 

    • iPad & iPhone users Safari and Chrome (Safari is preferred)
    • Google device users, Chrome 
    • Update your devices OS to the most up to date version 
    • 3rd party cookies within your mobile web browser are enabled


    Your Quick To-Do List: 

    Please run a 1-min System Check Tool (use your personal registration link to access the agenda--disregard the mic and video tests!)


    Live Captions for Google Chrome

    1. At the top right corner of your Google Chrome browser, click the three dots, then choose Settings.

    2. At the bottom of the Settings page, click Accessibility.

    3. Slide the toggle to Turn on Live Caption.

    Full instructions can be found on the Chrome support page



    If you run into tech Issues: 

    I'm trying to watch the session, but the video is grey/black. 

    1. Check your system and browser:

      • Windows 7+: Make sure you are using Chrome, Firefox, or Edge for your web browser (Internet Explorer is not supported)

      • MacOS 10.9+: Make sure you are using Chrome or Firefox (Safari is not supported).

    2. Check if your system can use the Bizzabo Virtual Experience with this Quick Tech Check: Use Kaltura Test Page  


    The video screen is very small. How do I make the video appear larger? 

    Use the two-way arrow in the right corner of the video panel. But, if you go full-screen, you will not be able to partake in session interactivity (polling, chat, etc). 



    If these do not resolve the issue, please note that the recordings will be accessible with your same link, shortly after the session ends.



    I have additional questions about the event. Who can I contact?

    For additional questions, please reach out to support@panoramaed.com



    Panorama Education proudly partners with 25,000 schools and 2,000 districts supports supporting 15 million students across 50 states. Panorama’s products bring together social-emotional learning, multi-tiered systems of supports, positive behavior, school climate and student voice – all in one platform. 

    Panorama's MTSS tool, Student Success, is your all-in-one solution to scale consistent student supports with MTSS, PBIS, or RTI frameworks.